Changing Your Subscription

Annual / Monthly Payment Plan Customers Only

Please click the banner below for procedures.
Question? Please Contact us.

Add Seats for remaining period (Annual payment plan)

You can increase the number of seats at any time. If you add seats in the middle of the billing period, your account will be credited a pro-rated amount for the time remaining on your existing subscription and you will be charged for added seats with the credit applied.

* You cannot reduce the number of seats with the Annual Plan in the middle of the billing period.
* For monthly payment plans, there is no limit on the number of seats. You will be charged according to the number of registered users.

Add Seats for remaining period

Upgrade edition

You can upgrade edition of your workflow platform at any time. If you upgrade in the middle of the billing period, your account will be credited a pro-rated amount for the time remaining on your existing subscription and you will be charged for the upgrade with the credit applied.

Upgrade edition (Basic to Advanced)

Upgrade edition (Basic to Professional)

Upgrade edition (Advanced to Professional)

Revise Subscription for next billing period (Annual payment plan)

This procedure is for annual payment plan users. You can revise subscription from the day after your contract end date.
# You can update the number of seats and change edition and switch payment plan at the same time.
# If you don’t update the number of seats, there’s no action required on your part as we’ll continue to charge you automatically.

Revise Subscription (Annual payment plan)