Process Improvement Recipes

Continuously Improving Business Processes

Featured Recipes

AI determines the urgency of inquiry emails

AI classifies inquiry urgency (A–E), notifies supervisors of critical cases, and enables faster resp…
Introduction of “Advice Flow” for Quality Assurance in AI Response

Add a supervisor advisory flow so uncertain AI-drafted responses are professionally reviewed, reduci…
Improving Inquiry Handling Efficiency with AI Drafts

AI-generated draft replies reduce response creation time and improve overall customer response speed…
Proactive Advice from AI for Responses

AI-generated draft advice reduces supervisor workload and speeds inquiry responses.

All the Recipes

Setting Deadlines for Approval Requests Also Increases the Sense of Responsibility

Ashi-Ashi Works improved its approval application process by digitizing workflows and setting deadli…
Increasing the number of decision makers…will it slow things down?

BunBun Shoji implemented a proxy approval system for faster workflows, aiming to reduce stagnation i…
Applying Generative AI to the Photography Workflow

AI generates reference images from shooting instructions, reducing search time and improving shoot p…
Speed up Approval Processes With Proxy Approval

In the approval process, “bottlenecks in the decision-making stage” often become a concern. In such …
If More Shipping Inspection Failures Occur…

A small business with just five employees, Taketori Trading, was struggling with a major issue: over…
Automatic Start Every Morning Prevents Missed Posts

By implementing automatic task initiation and deadline settings via a timer, we can eliminate the ne…
Deadlines Must Be Met! What Makes an Effective Promotion?

At an e-commerce company, products are provided to external influencers with a request to post revie…
Delivery Date Notification Eliminates Frustration

The Shipping Confirmation Notification is actually a very important customer service! 1. Issue : Cos…
Effective Advertising Through PR Progress Management

An e-commerce company manages the entire process of selling products in a shopping mall in-house. Th…
Parallel Reviews for Smooth Page Creation

An e-commerce business handles everything in-house, from sourcing products to creating sales pages. …
AI Reduces the Burden of Creating Approval Requests

AI auto-checks requests to prevent errors and rework.
Who to Ask? No More Hesitation When Requesting Corrections

At an e-commerce company, the Customer Service (CS) Department handles requests for updates to produ…