Process Improvement Recipes

Continuously Improving Business Processes

Featured Recipes

When AI Struggles, Human Judgment Provides the Solution

Prompt changes stop AI misrouting vague emails, routing them to staff review and improving response …
Boost Membership with an Extra Campaign Announcement!

A gym boosted conversions by extending its no-fee offer via automated follow-up emails.
Create a Streamlined Shipping System Though Automation

Surging orders overwhelmed rotating staff, so tasks are auto-reassigned after two hours to prevent d…
Create Thank You Emails with AI to Save Time!

AI automates thank-you messages, reducing staff workload and improving efficiency.

All the Recipes

Prevent voting after a proposal has been approved

Dodo Cloud has introduced a new rule to close web form voting immediately after discussions on agend…
Are You the One Making the Request? Expedite Web Updates

The Marketing Department at DonDon Web Co.Ltd improved its web content update process by removing un…
Distributing Inquiries Fairly Through Random Assignment

Random assignment replaced rotation to stop abuse and ensure fair workloads.
Don’t Stop Revising Policies! Strategies to Prevent Oversights

Introducing automated notifications for resubmissions eliminated review delays and enabled faster, m…
Dealing With Unclear Web Update Requests

At DonDon Web, editors faced challenges due to ambiguous instructions from internal stakeholders reg…
Centralize WordPress Draft Management

All article drafts are centralized in a workflow system, ensuring clear ownership, progress tracking…
AI determines the urgency of inquiry emails

AI classifies inquiry urgency (A–E), notifies supervisors of critical cases, and enables faster resp…
Improving Response Quality through Internal Chat Integration: A Case Study of SakuSaku Mail’s Inquiry Handling Process

By incorporating internal chat sharing into the inquiry response process and sharing case informatio…
Improving Response Time with AI-Generated Email Summaries in Case Names

AI auto summarizes emails into short case names so staff spot urgent inquiries and respond faster.
Introduction of “Advice Flow” for Quality Assurance in AI Response

Add a supervisor advisory flow so uncertain AI-drafted responses are professionally reviewed, reduci…
Accelerate Approvals by Splitting the Flow by Difficulty Level

FukaFuka Building Materials Co. Ltd. improved its sales department’s operational speed by splitting …
Never Miss a Notification with Automatic Subject Prefixes

DonGan Manufacturing faced issues with identical subject lines for approval and rejection notificati…