
Amount-based routing reduces bottlenecks by limiting division manager approvals to high-value cases only.
1. Issue: Decision-making concentrated on the division manager
In the approval process for equipment purchases, a hierarchical workflow was used in which the applicant submitted a request, the section manager reviewed it, and the division manager made the final decision.
AI-based checks for errors and the generation of draft comments had been introduced, reducing formal mistakes in applications. However, the approval workflow itself had not been revised, and the division manager consistently remained responsible for the final decision. As a result, the bottleneck in the approval process was not structurally resolved.
Since all cases, regardless of amount, required the division manager’s approval, requests were constantly concentrated at that level. The division manager had to process a large number of cases in a short time, making it difficult to secure sufficient time for careful review—especially for high-value cases that would normally require more thorough consideration.
2. Solution: Branching approval routes based on amount thresholds
The process owner incorporated amount-based branching into the approval workflow. The approval route is automatically determined based on the amount entered by the applicant.
As a result, cases under 100,000 yen are completed with section manager approval, while only cases of 100,000 yen or more proceed to division manager approval.
Faster processing by completing small cases at the section manager level.
Before




View details of the workflow diagram
1.Apply
The applicant initiates a request for equipment purchase. They enter the requested amount and details, and start the approval process.
AI Assessment
For the application details, AI checks for possible omissions and formal deficiencies. At the same time, it automatically generates draft comments for the section manager to reference during approval.
2.Section Manager Approval
The section manager reviews the application details and decides whether to approve or return it for revision. They make the decision efficiently while referring to the AI-generated comment suggestions.
3.Division Manager Approval
The division manager makes the final decision.
Result Notification
The decision result is automatically notified to the applicant. Whether approved or rejected, the outcome is shared promptly.
After




View details of the workflow diagram
1.Apply
The applicant initiates a request for equipment purchase. They enter the requested amount and details, and start the approval process.
AI Assessment
For the application details, AI checks for possible omissions and formal deficiencies. At the same time, it automatically generates draft comments for the section manager to reference during approval.
2.Section Manager Approval
The section manager reviews the application details and decides whether to approve or return it for revision. They make the decision efficiently while referring to the AI-generated comment suggestions.
Branching based on amount thresholds
After the section manager’s approval, the approval route is determined based on the requested amount. Requests under 100,000 yen are completed with section manager approval, while only requests of 100,000 yen or more proceed to division manager approval.
3.Division Manager Approval (for cases of 100,000 yen or more)
Only when the requested amount is 100,000 yen or more does the division manager make the final decision. This setup allows the division manager to focus on high-value or exceptional cases.
Result Notification
The decision result is automatically notified to the applicant. Whether approved or rejected, the outcome is shared promptly.


3. Customers Case Study
Honda Motor Co., Ltd.
Used for Company-wide Approval Flows such as general affairs applications, training recepti…
View MoreToho Gas Network Co., Ltd. (Negotiation and Design Section)
500 Applications Per Month Completely Digitized! Reduced Labour and Eliminated Printing and…
View MoreNippon Light Metal Co., Ltd.
Enhanced Quality Assurance through Visible Progress: A Continuous Improvement Cycle
View More4. Other Business Applications
We will enable AI-based reviews for the following tasks:
IT account issuance request
5. Related Posts
-

How to Align Approval Standards
View More: How to Align Approval StandardsReturn-for-revision enables feedback, reduces rework, and improves organizational decision quality.
-

Approval Workflow Branch by Amount
View More: Approval Workflow Branch by AmountAmount-based routing reduces bottlenecks by limiting division manager approvals to high-value cases …
-

Resolving Assignee Changes Among Operators
View More: Resolving Assignee Changes Among OperatorsOperators can now manually reassign tasks to reduce supervisor workload.
