1. Issue: Absence of Electronic Signatures

An unlisted company that does not issue stock certificates certifies shareholder status by issuing a Certificate of Shareholder Register Information to shareholders. This task is overseen by the Administration Department, which creates a PDF certificate based on the information on the shareholder register and sends it to the shareholder.

Currently, certificates are not digitally signed, and some venture capitalists (VCs) have pointed out that the possibility of tampering cannot be ruled out. This situation not only increases the time and effort required to verify the information, but may also hinder the building of trust in capital alliances with VC firms.

2. Solution: Add an Electronic Signature Step

The process owner added an electronic signature step to the workflow, specifically, a step where an executive electronically signs the certificate after the management department has completed checking the certificate.

This allows the executive in charge to manually add a digital signature and ensures the certificate is issued in the format required by the VC.

Digital signatures enhance certificate authenticity, increasing trust with investors.

3. Customers Case Study

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