The company has suceeded in making 500 order approvals a year paperless. That reduces management time in the administration department by 20 hours per month.
I’ve developed a minor service for 12 years which manages business processes (Cloud-type Business Process Management: SaaS BPMS). I have got many opportunities to advise on “process improvement”. However, in some cases, I have some trouble providing an answer because the current process (As-Is Process) is so far removed from the digital era, so of course, they’re forced to use traditional methods. In this article, I reconsider the mindset as an adviser, an expert, and a consultant to handle such cases in the age of digital transformation.