Q. What kind of Business are you using Questetra for?
Nippon Ichi Software Inc. is a game development company headquartered in Kakamigahara City, Gifu Prefecture. We are developing games for a variety of platforms, such as PlayStation, Wii, smartphones and the Internet, etc.
We are developing a lot of products for the joy of our customers under the founding philosophy that a game is a product, not a work of art, and our management philosophy “Is that fun?”. Some of our most famous titles are “Disgaea” and “Hayarigami”.
We are using Questetra for a variety of applications, including budged approval requests for developing projects.
Q. What challenges did you have?
Previously we had been managing budgets on paper.
I think there were three main issues:
- Not knowing the budget consumption status immediately (separate calculations were required)
- A time consuming approval process (snail-mailed from outside the headquarters)
- In rare cases paper got lost in the process
With the introduction of Questetra we can now easily monitor the use of the budget at any time. Also, I think that processing which used to take about one week has been reduced to a few days. Worries that the documents might get lost in the process have been completely eliminated by the visualization of the progress.
Incidentally, we were also keen to reduce our paper consumption in the interests of the environment, so we are delighted with the results.
Q. Please tell us about your usage in collaboration with Groupware.
In day-to-day operations we are using the groupware Office 365, for the bulletin board, email, schedule management and web conferencing.
So, we were considering a workflow which can operate in collaboration with the systems we use in day-to-day business.
Fortunately, Questetra has a SAML integration function, so we have configured a Single Sign-on environment with Office365 / Azure AD since the beginning. I think it is helpful for Users in terms of not needing to enter a password for each system, as well as for system administrators in terms of reducing the work load.
Q. Please let us know why you chose Questetra.
The most important thing is that it’s easy to implement the business flow.
We were able to understand the entire business visually from an overhead view, and the designing process was as easy as arranging icons with a mouse. We were able to clarify Processes and Steps from the staff in charge of each operation. For applications and decision requests which had previously been carried out in paper, we now have a much clearer picture than we expected.
Also, we are satisfied with the function for collaboration with other systems.
Even though we still have a long way to go, we would like to promote more collaboration with other in-house systems, and to take advantage of Questetra’s API.