Thank you for using Questetra BPM Suite.

As mentioned in the post “Expansion of Service System“, the service system will be changed on July 1, 2020. At that time, reception for the Starter Edition will be closed and a new Trial mode (free) will begin.

Details of the “Trial mode”

Trial mode is a free service for Basic, Advanced, and Professional editions in the new service system from July. When you apply for Trial mode, you will be asked to select the edition to use.

  • Price: Free
  • Number of Users that can be registered: 100
  • Features: Equivalent to the edition you choose (either of Basic / Advanced / Professional)
  • Period: 60 days (*1)
  • Service launch: July 1, 2020

*1 The period cannot be extended.
*2 The access URL for the workflow platform of Trial Edition is required when applying for the paid Edition.

The expiration date of “Starter Edition” that will be discontinued

The free Starter workflow platform you are using will be closed at the end of December.

  • Expiration date: The end of December 2020
  • Reception end date: The middle of July 2020

If you migrate to a paid Edition (either of Basic/Advanced/Professional/Enterprise), you can continue to use the Business Process Definition and Business Data from January 2021 onwards. (Please apply by December 2020)

For details on paid Editions, see “Expansion of Service System“.

You can migrate some of the data created in the Starter’s workflow platform to a paid or trial workflow platform for yourself. For how to migrate, please refer to the following “Appendix; Data Migration Procedure”.

*The service of Starter Edition will be automatically stopped if you do not use it for 15 days. Requests for restarting suspended services will be accepted until the end of June 2020.

 


Appendix; Data Migration Procedure

Data migration is performed in the following procedure.

  • Export data from Starter’s workflow platform
  • Import to (migration destination) workflow platform

Some of the data of the workflow platform can be migrated and some cannot.

  • Organization/Role/User information
    • Can be migrated
  • Workflow Apps
    • Can be migrated
  • Business data
    • Export only
  • Open Chat
    • Cannot export

This section introduces how to export/import Organization/Role/User information and Workflow Apps and how to export Business data.

How to export Organization/Role/User information

Log in to the Starter workflow platform with a User who has “User Manager Authorization” and do the following operations.

  • After logging in, click on your User name at the top right corner and click on [System Settings] in the dropdown menu
  • Click [Organizations List] on the left menu
  • Click on [Download All] above the Organization List and select [CSV Download (UTF-8)]
  • The organization information CSV file will be downloaded

For the Role/User information, replace “Organization” in the above description with “Role” or “User”.

How to import Organization/Role/User information

Log in to the Starter workflow platform with a User who has “User Manager Authorization” and do the following operations.

  • After logging in, click on your User name at the top right corner and click on [System Settings] in the dropdown menu
  • Click [Organizations List] on the left menu
  • Click on [Import Organization] above the Organization List
  • Click on [Browse…(or Choose file)] button and select CSV file of Organization information
  • Click on [Confirm] button after you confirmed the contents of the CSV file has been set into the field [CSV Text]
  • Click on [Add] button

For the Role/User information, replace “Organization” in the above description with “Role” or “User”. Organizations and Roles related to User information must be registered before importing User information.

How to export Workflow App

Log in to the Starter workflow platform with a User who has “App Administrator” Authorization to the target App and do the following operations.

  • After logging in, click on your User name at the top right corner and click on [App Settings] in the dropdown menu
  • Display the details screen of the target workflow App
  • Click on the [Detail] button of the version you want to export from the version list to display the target version
  • Click on the button labeled [▼ Version **] just above the Workflow Diagram and select [Export Archive] on the dropdown
  • The archive file is exported (downloaded)

How to import Workflow App

Log in to the migration destination workflow platform as a User who has “App Creator” authorization, and follow the procedure described in the section “2. Import” on the page linked below.

How to export Business Data

Log in to the Starter workflow platform as a User who has “Data Viewer” authorization, and follow the procedure described in the page linked below to export (CSV download).

* File-type/Table-type data cannot be downloaded in CSV format. It is necessary to download each one by a User operation on the Operation screen.

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