The Committee has succeeded in making operations paperless and cashless, linking with Paypal and utilizing Questetra’s Automatic Processing Process. That consequently has helped the Committee shorten the time required for each operation, eliminate mistakes and improve customer satisfaction.
The company has digitized the handling of inquiries in the publishing industry. Automation including integration with Google Sheets, significantly helps the company reduce the workload and helps the smooth transition to telecommuting due to the pandemic.
The company has parallelized multiple consultation processes prior to approval in a series of decision-making operations: order receiving, purchasing, and HR (human resources). That has helped the company’s decision-making improve five-fold.