This is a challenging blog that considers the intersection of the concept of behavioral design and business processes and workflows that promote habituation and automation, in two installments.
Building a workflow is not a problem in itself, but it can end up being a huge workflow.
This article discusses a small workflow for each function, inspired by microservices.
This is the third installment of a three-part series of articles. The second and final part is on how to reduce errors by 90% with a workflow system.
What causes work errors and work mistakes in the first place?
In part 2 of the series, we take an engineering approach and look at human relationships.
What causes work errors and work mistakes in the first place?
A blog written from the perspective that a workflow system can reduce mistakes.