Questetra Inc. (hereinafter referred to as the « Questetra ») uses cookies to provide services that are optimized for users. If you use Questetra’s services or products (which includes the websites, apps and related services that link to this Cookie Policy; hereinafter referred to as the « Questetra Services »), you are required to read this Cookie Policy and agree to Questetra’s use of cookies under this Cookie Policy.

What are cookies?

The function of cookies is to store information in the web browser used when visiting websites. Questetra uses cookies to improve the convenience of Questetra Services.

What types of cookies do Questetra use?

Cookies set by Questetra are called « First-Party Cookies ». Questetra utilizes a variety of First-Party Cookies to power, improve and enable Questetra Services. Questetra uses First-Party Cookies when you access Questetra’s site or utilize a product. Many of Questetra’s cookies are required for reasons that are « strictly necessary » for the Questetra Services to operate, and Questetra refer to these as “Strictly-Necessary Cookies”. Questetra also set functionality cookies which enhance the performance and functionality of the Questetra Services, and analytics cookies.

Questetra also utilizes cookies created by Third Parties (also described as, « Third-Party Cookies »). Third-Party Cookies may be utilized for the purpose of engaging in marketing campaigns, customizing your website experience or notifying you about Questetra Services. For more information about how Third Parties handle information collected by Third-Party Cookies, please see their respective Privacy Policies.

Bellow you will find descriptions of the First-Party Cookies and Third-Party Cookies served through Questetra Services, including the Third Parties who serve them, their purpose, and how you can manage them.

Strictly-Necessary or Functional

Questetra uses strictly-necessary or functional cookies to remember user preferences, settings, and other information that helps Questetra improve user experience. Please note, opting-out of these cookies may impair your access to the Questetra Services.

Questetra (Questetra BPM Suite)

Questetra (Questetra BPM Suite) uses cookies to remember preferences and settings, authenticate users, manage sessions, maintain security, and determine if cookies are enabled. Users cannot opt out of Questetra functional cookies or they will be unable to use Questetra BPM Suite.

WordPress

Questetra uses WordPress to communicate with customers on its marketing site and support site. More information about WordPress cookies can be found here.

Zendesk

Questetra uses Zendesk to communicate with customers on its support site. More information about Zendesk cookies can be found here.

Analytics

Questetra uses cookies sometimes referred to as « performance cookies », to collect information about how people interact with Questetra Services. Questetra uses this information to measure performance and improve Questetra Services.

Google Analytics

Google Analytics helps Questetra track usage and performance of Questetra Services. More information about Google cookies, including how they are used and how you can opt out, can be found here. You can directly opt out of Google Ad personalization at the following link.

HubSpot

HubSpot helps Questetra track usage and performance of Questetra Services. More information about Google cookies, including how they are used and how you can opt out, can be found here.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Most web browsers accept cookies by default. You may set your preferences to remove cookies, reject cookies, or prompt you before accepting a cookie. Please note, disabling a cookie or category of cookie does not delete the cookie from your device. You will need to do this yourself from within your browser. Browser specific information may be found at the following links:

Contacting Us

If you have any questions about Questetra’s use of cookies, please contact Questetra at the email address below.

Questetra, Inc., Privacy Team
privacy-request@questetra.com

Established: October 6, 2022.

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