Nippon Ichi Software, Inc.
To solve various problems in operation in Paper


To solve various problems for operations done on Paper

Q. What kind of Business are you using Questetra for?

Nippon Ichi Software, Inc. Is a game development company headquartered in Kakamigahara City, Gifu Prefecture. We are developing games for a variety of targets, such as consoles such as PlayStation and Wii, or for smartphones and the Internet, etc.

We are developing a lot of products for the joy of our customers, under the founding philosophy, “a game is a merchandise, rather than a piece of work,” and the management philosophy, “Is that fun?”. We have released “Disgaea” and “Hayarigami”, etc. As our most representative titles.

We are using Questetra for a variety of applications and requests for action, including approval requests for budget for Developing Projects.


Q. What challenges did you have?

Previously we had been managing budgets on paper.

The main issues, I think they were the following three:

  • Not knowing the budget consumption status immediately. (Extra labor for calculating separately)
  • Taking too much time for approval processing. (Snail-mailed from outside the headquarters)
  • In rare cases, it occurred that the paper got lost in the process.

By the introduction of Questetra, we can understand the use of the budget at any time. Also, I think that processing which used to take about one week has been reduced to a few days. Worries that the documents might get lost in the process have been completely eliminated by the “visualization” of the progress.

In addition, for our environmental consciousness, we are very happy that we could reduce paper consumption at the same time.


Collaboration with Office 365

Q. Please tell us about your usage in collaboration with Groupware.

In the day-to-day operations, we are using the Groupware Office 365, for the Bulletin board, Email, Schedule management, Web conference.

So, we were considering a workflow which can operate in collaboration with the systems we use in day-to-day business.

Fortunately, Questetra has an SAML integration function, so we have configured it for Single Sign-on environment with Office365 / Azure AD from the beginning. I think it is helpful for Users in terms of not needing to enter a password for each system, as well as for system administrators in terms of reducing the work load.


Q. Please let us know why did you choose Questetra.

Above all, its easy implementation of “Flow of business” is the best.

We were able to understand the entire business visually from an overhead view, and the designing process was as easy as to arrange “Icons” with the mouse. We were able to clarify Processes and Steps from the members in charge of the operations. For Applications and Decision Requests, which had been previously carried out in paper, I think those were clarified more than we expected.

Also, we are satisfied with the function for collaboration with other systems.

Even though we are still half way though it, we would like to promote more collaboration with other in-house systems, and to take advantage of Questetra’s API.

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